UPDATED 16/02/2025 in refund policy
burst vacuum bags on rolls are not covered under defects, this is due to the fact that the filaments themselves can be dried which is now recommended for every material using the drying settings in the table under the description.
The main thing is, removing all the extra boxing per filament saves 80g per roll, when you add that up it becomes 800g overall on a 10 roll order, that may not sound like much, but when you get 3 rolls it’s 3.9kg costing 10$ to ship, when you add a 4th it goes to 15$ to ship because the weight is 5.2kg above the threshold for under 5kg, without the boxing its 4.88, once you add in the external box, it’s like 4.97kg so this saved you money in shipping and it costs less for me to ship from china to Australia
Updated 12/02/2025 in shipping policy
Please note, any parcels marked with ATL and any parcels that go missing after being marked as delivered with proof of delivery such as a photo. Will require a Police Report to get a refund. This is due to a recent order which went missing under very odd circumstances even with a POD photo