Transparency

Sea Shipping Delays 13/04/2023

Sea Shipping Delays 13/04/2023

Issue: The sea shipping company gave us wrong etas, instead of the filament arriving instore on the 14/04/2023 its slated to arrive on the 18/04/2023Prevention: We have changed forwarders for the May...

Sea Shipping Delays 13/04/2023

Issue: The sea shipping company gave us wrong etas, instead of the filament arriving instore on the 14/04/2023 its slated to arrive on the 18/04/2023Prevention: We have changed forwarders for the May...

ASA CF BATCH 1 ISSUES (URGENT WIDE SPREAD)  23/02/2023

ASA CF BATCH 1 ISSUES (URGENT WIDE SPREAD) 23/...

Issue: Reports of ASA CF spools falling apart after drying. This is caused by weak glue holding the spool together and this only impacts ASA CF Batch 1 orders only.Resolution: Please print...

ASA CF BATCH 1 ISSUES (URGENT WIDE SPREAD) 23/...

Issue: Reports of ASA CF spools falling apart after drying. This is caused by weak glue holding the spool together and this only impacts ASA CF Batch 1 orders only.Resolution: Please print...

Siddament Spool Failure due to Polymaker dry box 6/11/2022

Siddament Spool Failure due to Polymaker dry bo...

Due to the size of polymaker spool holders, the P3D spool slips in between the rollers causing a jam, this has only happend once and is not a concern to...

Siddament Spool Failure due to Polymaker dry bo...

Due to the size of polymaker spool holders, the P3D spool slips in between the rollers causing a jam, this has only happend once and is not a concern to...