FAQS (?) And RULES (⚡)
Do you offer 3d printing services?
NO!
Google may say I do but I do not offer printing services, at the current moment there is no category for filament shops on google
Can I walk in anytime?
NO!
Its a 24/7 shop once you place your order and get the pickup ready email it will then be placed in a locker for you to grab at ANYTIME.
Do you take Cash Payments?
Since the change to the contactless pickups, Cash payments are disabled, trust me I love cash but I never keep cash on hand or change on hand so its easier to do bank transfers or use the eftpos terminal instore (once it comes back)
Do you ship Internationally?
Yes at the checkout it is up to you to select what postage service you want to use.
How much is shipping?
its calculated at checkout so please do not email me asking how much the shipping is, as I do not know its automatic when you checkout.
Whats the fastest shipping method?
Australia Post Express is the fastest to most places.
Sendle Is usually next day to most metro areas in NSW and VIC
Does your filament work in the AMS or CFS or material systems?
YES! The rolls used to be cardboard but have now been switched back to plastic as plastic is better for all these new printers with their new systems.
What is the easiest material for me to start with?
PLA, Pla is the most common material used in printing, its super easy to print and usually prints fine out of the box.
Do you offer B2B Pricing and B2B delayed payments?
YES!
If you are a School, Business, Uni or other entity with a Valid ABN, you can choose to pay up to 30 days after the order has been sent on payment cycles if your eligible and considered a low risk.
just contact Support@siddament.com.au to setup a B2B account and we can go from there.
Do you have a discord server?
How do I contact you?
Via the contact me page raise a Jira ticket or the chat box to the right of the screen, if you have a big problem or a complex question use the Jira as it allows me to easily follow up and not lose your emails
Do not ask for Discounts
Do not ask for discounts unless you have an order at 100kg or more, if you ask for a discount under 100kg your not going to get a response please go buy elsewhere. As I wont waste my time to devalue my own products and devalue my own time on my already thin margins.
The whole point of this site is to display accurate information down to the stock and pricing.
Haggling on price is forbidden
If you want to haggle on the price this is not the place to do so, my pricing and structure has been perfected over the past 6 years so it wont change for you, if you rock up and ask for discount on the items you'll not be able to purchase from me